We will never stop supporting those who need it most

St. Michael’s and Providence’s legacy of caring for those experiencing disadvantage is more relevant than ever.

A 2021 Leger Canada opinion poll commissioned by St. Michael’s Foundation revealed that the majority of Canadians don’t feel safe, comfortable, or accepted during their health care experiences — and nearly 70% say health care needs an overhaul. 

The problems are that much worse among those experiencing disadvantage and marginalization. Only 23% of racialized Canadians, 22% of patients with disabilities, and 19% of Indigenous and LGBTQ2+ community members say they feel confident during their health-care experiences. 

These numbers aren’t acceptable. 

HUMANCARE is going to do something about it.

HUMANCARE is more than a fundraising campaign. Over the next several years, HUMANCARE will address what patients say they’re looking for most in their health-care experience: to feel comforted when they’re at their most vulnerable, connected to the teams that care for them, and confident in their treatment.

How will we make that happen?

We’re creating the world’s first Care Experience Institute. We’re setting up a Centre for Anti-Racism, Equity and Social Accountability. We’re spurring research into homelessness and health. We’re hiring outreach counsellors to help people experiencing homelessness to navigate the hospital and the health and social services systems. 

We know that health equity doesn’t mean treating everyone the same; it’s making sure every patient has access to the care that’s right for them. We’re making it happen.

To learn more about HUMANCARE, our movement to reinvent Canada’s patient experience, click here